Entrance

The main entrance to the Stalls contains 10 steps. A lift is also available for visitors with limited mobility.

Wheelchair users and people with mobility impairments

There are spaces for wheelchair users and their companions in Stalls rows A and M. Companions will be seated in adjacent seats or as near as possible.

Hearing facility

An induction loop is installed.

Toilets

An accessible WC is located on the ground floor. An additional accessible WC is located on the lower ground floor, which is accessible by lift.

Entrance

Step-free entrance is available for all visitors. When you receive assistance at the main entrance, please inform the member of staff that you are visiting the Britten Theatre. You will then be escorted through the building via a step-free route.

Wheelchair users and people with mobility impairments

There are spaces for wheelchair users and their companions in Dress Circle (row A), on the left side of the Auditorium. There are seats which are easy to access in the Dress Circle (rows A and B) for people with limited mobility.

Hearing facility

There is currently no induction loop in the theatre.

Toilets

An accessible WC is located on the foyer level of the Britten Theatre complex.

Entrance

Situated in the sub-basement and accessible via atrium stairs and lift.

Hearing facility

Assisted listening facility is available on request.

Toilets

Accessible WCs are located on the basement level via lift.

Entrance

Situated in the basement and accessible via atrium stairs and lift.

Hearing facility

Assisted listening facility is available on request.

Toilets

Accessible WCs are located on the basement level via lift.

The Museum is situated in the basement and accessible via stairs and lift from the Entrance to the Royal College of Music (RCM).

The main entrance to the RCM has eight steps up from the pavement and two inside the main doors. A lift is available for visitors with limited mobility to the left of the main entrance at street level. There is an intercom button on the control panel, which can be seen and reached easily from the street. On arrival, press the buzzer to notify a member of RCM staff, who will come out to meet you and operate the lift for you.

The Museum is accessible by wheelchair users via a lift from the Entrance to the Basement level. This lift it 79cm (31 inches) wide. There is a lift between galleries within the Museum and assistance will be provided by Welcome Desk staff for use of this lift.

Accessible WCs are located on the basement level, next to the entrance to the Museum.

The Museum provides free Audioguides and headphones, a large print text booklet and a braille guide is available for Special Exhibitions.

Lighting is low in the gallery spaces and whilst music/sounds are part of the exhibition experience, sensory backpacks are available for loan from the Welcome Desk for neurodiverse visitors upon request.

Guide and companion dogs are welcome at the RCM. If you are attending an event with your guide or companion dog, please let us know when you are booking tickets so that we can offer appropriate seating where your dog can remain with you during the performance. There is a water bowl for assistance dogs at the RCM reception.

In the event of an emergency, Accessible refuge areas are situated throughout the RCM. In the event of an evacuation there is a dedicated marshal to check the refuges and take appropriate action to ensure people are evacuated safely from the building.

Please contact RCM Facilities for more information or if you require additional assistance during your visit:

+44 (0)20 7591 4322

facilitiesstaff@rcm.ac.uk

Entrance

Situated in the basement and accessible via atrium stairs and lift. 

Toilets

Accessible WCs are located on the basement level via lift.