Cookie policy

The RCM website being viewed on an tablet
Like most websites, the Royal College of Music (RCM) uses cookies. Cookies are small text files that are placed on your computer, smartphone, tablet or other device when you visit our website.

Cookies ensure the website functions correctly, improve user experience, understand how visitors use our website, and support our marketing activities.

Cookies help us:

  • Ensure the website works as intended.
  • Remember your preferences and settings.
  • Enable secure account, ticketing and donation functions.
  • Understand how visitors use the website so we can improve it.
  • Measure the effectiveness of our marketing activities.
  • Without certain cookies, some parts of the website may not function properly.

In addition to cookies, we may collect limited information about your device and browser, such as your IP address, device type, browser type, operating system and approximate location. Some of this information may be considered personal data under applicable data protection laws. For further information, please see our Privacy policy.

On the Royal College of Music website we use three different types of cookies: strictly necessary cookies, analytics cookies and marketing cookies. The exact cookies placed on your device will depend on the pages you visit and the preferences you select through our cookie settings. We regularly review and update the cookies listed on this page to ensure it remains accurate and up to date.

Strictly necessary cookies

These cookies are essential for the operation, security and functionality of our website. They cannot be disabled through our cookie preference centre because the website would not function correctly without them.

CookieControl

Stores your cookie consent preferences.

  • Provider: RCM
  • Expiry: 3 months

CookieDetection

Identifies whether cookies can be set in your browser.

  • Provider: Spektrix
  • Expiry: Session

SessionId

Maintains your session while using ticketing and donation services.

  • Provider: Spektrix
  • Expiry: Session

SpektrixClientName

Supports ticketing, donation, account and checkout functionality.

  • Provider: Spektrix
  • Expiry: 1 year

iFrameParentUrl

Used by embedded Spektrix services to communicate with the parent website and support ticketing and donation functionality.

  • Provider: Spektrix
  • Expiry: Session

SpektrixRequestVerificationToken

Security cookie used to validate requests submitted through Spektrix forms and transactions, helping prevent unauthorised or malicious activity.

  • Provider: Spektrix
  • Expiry: Session

XSRF-TOKEN

Security cookie used to protect forms, accounts and transactions against Cross-Site Request Forgery (CSRF) attacks.

  • Provider: RCM / Third-Party Application
  • Provider Expiry: Session

__cf_bm

Supports bot management by distinguishing between human users and automated traffic.

  • Provider: Cloudflare
  • Expiry: 30 minutes

cf_clearance

Stores proof that a visitor has passed a security challenge, enabling access to protected content.

  • Provider: Cloudflare
  • Expiry: 1 year

Analytics cookies

These cookies help us understand how visitors use our website so that we can improve its performance, content and usability. Analytics cookies are only set where you have provided consent.

_ga

Distinguishes individual visitors and measures website usage.

  • Provider: Google Analytics
  • Expiry: 2 years

ga

Maintains session state and visitor statistics for Google Analytics 4 properties. Multiple versions of this cookie may be present.

  • Provider: Google Analytics
  • Expiry: 2 years

Marketing cookies

These cookies help us understand the effectiveness of our advertising campaigns and how visitors interact with our advertisements. Marketing cookies are only set where you have provided consent.

_fbp

Measures the effectiveness of Meta advertising campaigns and identifies visitors arriving from Meta adverts.

  • Provider: Meta (Facebook)
  • Expiry: 90 days

_gcl_au

Measures advertising effectiveness and conversion activity.

  • Provider: Google Ads
  • Expiry: 90 days

IDE

Registers and reports user actions after viewing or clicking advertisements and measures advertising performance.

  • Provider: Google DoubleClick
  • Expiry: Up to 13 months

DSID

Supports advertising measurement across Google services.

  • Provider: Google DoubleClick
  • Expiry: 14 days

SAPISID

Supports security, user preferences, content delivery and, where permitted, advertising personalisation across Google services.

  • Provider: Google
  • Expiry: Up to 2 years

DSID

Supports advertising measurement across Google services.

  • Provider: Google DoubleClick
  • Expiry: 14 days

HSID

Supports security, fraud prevention and personalisation across Google services.

  • Provider: Google
  • Expiry: Up to 2 years

NID

Stores user preferences and supports advertising personalisation and measurement across Google services.

  • Provider: Google
  • Expiry: Up to 6 months

Session and persistant cookies

Session cookies

Session cookies are temporary cookies that exist only while you are using the website. They are automatically deleted when you close your browser.

Persistent cookies

Persistent cookies remain on your device for a defined period after you leave the website, unless you delete them sooner. They help us remember your preferences and settings when you return

Managing your cookie preferences

When you first visit our website, you will be given the opportunity to accept or reject non-essential cookies. You can change your cookie preferences at any time using our cookie preference tool.

You can also manage cookies through your browser settings. Most browsers allow you to:

  • View cookies stored on your device.
  • Delete existing cookies.
  • Block all cookies.
  • Block cookies from specific websites.
  • Receive notifications when cookies are set.

Further information about managing cookies is available on the About cookies website.

Please note that disabling certain cookies may affect the functionality and performance of the website.

Changes to this policy

We may update this Cookie Policy from time to time to reflect changes in technology, legislation or the services we provide. Any updates will be published on this page.

Last updated: September 2026